ID Basics
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Identity Wallets: A Guide to Making the Right Choice

In a world where digital identity is becoming essential, selecting the right identity wallet is a critical decision for both organizations and individuals. This guide explores the key considerations when evaluating identity wallet solutions.
Published on
June 23, 2025

Understanding Identity Wallet Types

Identity wallets come in various forms, each designed for specific use cases and environments. Before making a selection, it's important to understand the main categories:

By Platform

Mobile Wallets: Apps installed on smartphones that leverage device security features like biometrics and secure enclaves. Examples include government-issued mobile driving licenses (mDLs) and digital ID applications.

Web Wallets: Browser-based solutions that store credentials in encrypted form, often with cloud-based backup options. These offer convenience but may have different security characteristics than device-based options.

Hardware Wallets: Physical devices specifically designed for high-security credential storage, typically used in enterprise or high-assurance scenarios.

By Purpose

Personal Wallets: Designed for individual users managing their own credentials for everyday transactions, government services, and online authentication.

Enterprise Wallets: Built for organizational needs, including employee credential management, customer authentication, and business-to-business verification processes.

Specialized Wallets: Created for specific industries or use cases like healthcare, finance, or education, with features tailored to those sectors' requirements.

Key Features to Evaluate

When comparing identity wallet options, several factors deserve careful consideration:

Security Architecture

Security is foundational to any identity wallet. Look for:

  • Encryption Standards: Strong encryption for data at rest and in transit
  • Key Management: How private keys are generated, stored, and protected
  • Authentication Methods: Support for multi-factor authentication
  • Recovery Options: Secure methods to recover access if credentials are lost

The security architecture should be appropriate for your risk level. Enterprise deployments typically require more robust security controls than consumer applications.

Standards Compliance

Standards compliance ensures wallets work reliably across different systems and jurisdictions:

  • W3C Standards: Support for Verifiable Credentials (VC) and Decentralized Identifiers (DIDs)
  • ISO Standards: Compatibility with ISO/IEC 18013-5 for mobile driving licenses and similar credentials
  • OpenID: Alignment with OpenID Connect protocols and extensions for verifiable credentials
  • Country-Specific Schemes: Compatibility or certification with national digital identity frameworks like:
    • EU Digital Identity Wallet under eIDAS 2.0
    • UK digital identity and attributes trust framework
    • Singapore's National Digital Identity platform
    • Australia's Digital ID framework

Wallets that adhere to established standards provide better interoperability and future-proofing for your digital identity investments.

Credential Format Support

Different credentials use different formats, and wallet support varies. The following are the most common formats:

  • JSON-LD: Rich semantic data format commonly used for verifiable credentials
  • JWT: Compact, token-based format widely used in authentication systems
  • mDL/ISO: Specialized formats for government-issued documents
  • SD-JWT: Selective disclosure JWT format for enhanced privacy

The wallet you choose should support the credential formats used in your ecosystem. For organizations planning to issue credentials, ensuring wallet compatibility with your preferred issuance format is essential.

Privacy Features

Privacy capabilities are increasingly important:

  • Selective Disclosure: Ability to share only specific attributes rather than entire credentials
  • Zero-Knowledge Proofs: Advanced privacy that proves claims without revealing underlying data
  • Consent Management: Clear user controls for data sharing permissions
  • Data Minimization: Limiting collection and storage to only necessary information

Strong privacy features not only protect users but also help organizations meet regulatory requirements like GDPR.

Usability Considerations

Even the most secure wallet won't be effective if it's difficult to use:

  • Interface Design: Clear, intuitive user experience appropriate for the target audience
  • Accessibility: Compliance with accessibility standards for diverse users
  • Language Support: Availability in languages relevant to your user base
  • Cross-Platform Compatibility: Consistent experience across different devices

For enterprise deployments, consider how the wallet integrates with existing workflows and whether it offers adequate administrative features.

Interoperability: The Make-or-Break Feature

Perhaps the most critical consideration when selecting an identity wallet is interoperability. A wallet that works in isolation has limited value in today's interconnected digital ecosystems.

True interoperability includes:

  • Cross-Platform Verification: Credentials can be verified across different systems and platforms
  • Ecosystem Compatibility: Works within relevant identity ecosystems and trust frameworks
  • Protocol Support: Implements standardized protocols for credential exchange
  • Resolver Compatibility: Supports common DID resolver methods for verification

When evaluating wallets for interoperability, look for evidence of successful interoperability testing with other systems you intend to work with. Participation in interoperability events or conformance certification provides additional assurance.

Issuance Considerations

For organizations planning to issue credentials to wallet users, additional factors come into play:

  • Issuance Protocols: Support for standard credential issuance and delivery methods
  • Credential Types: Compatibility with the types of credentials you need to issue
  • Verification Integration: How easily credentials can be verified by your existing systems
  • Lifecycle Management: Capabilities for updating, suspending, or revoking issued credentials

The wallet's approach to credential receipt and storage will directly impact your issuance strategy and user experience. Consider wallet interoperability (see above), even if you only intend to issue a few credentials. Closed loop systems can result in users needing to use another identity wallet for other credential types. This means more for operations teams to manage.

Making the Right Choice

Selecting an identity wallet involves balancing security, compliance, usability, and technical requirements. For organizations, it also means considering how the wallet aligns with business goals and stakeholder needs.

Start by clearly defining your requirements:

  1. Identify your use cases: What credentials will be stored? How will they be used?
  2. Assess your risk profile: What level of security is appropriate?
  3. Map your ecosystem: What other systems must the wallet work with?
  4. Consider your users: Who will use the wallet and what are their needs?

Then evaluate options against these requirements, prioritizing standards compliance and interoperability to ensure long-term value.

Final Thoughts

Identity wallets are fundamental building blocks in modern digital identity systems. By understanding the different types, evaluating key features, and prioritizing standards compliance and interoperability, organizations can select wallet solutions that provide security, usability, and lasting value.

As the digital identity landscape evolves, wallets that follow established standards and conform to interoperability guidelines will offer the greatest flexibility and return on investment. Whether you're implementing an enterprise solution or recommending options to your customers, choosing the right wallet is a critical step toward successful digital identity management.

For more resources on digital identity implementation, explore our Digital Identity Resource Hub.

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